The influence of a peripheral social robot on self-disclosure

Previously, our lab has hypothesized that a peripheral social robot may be able to help uphold the dignity of Parkinson's patients who are stigmatized by their caregivers. The presence of a robotic agent is liable to influence the patient-caregiver relationship. Patient self-disclosure is a key element of a healthy patient-caregiver relationship. This new study examined how the apparent attentiveness of a peripheral robot influences personal disclosure during a scripted interview. The study did not draw from a patient-caregiver population and was conducted as a Wizard of Oz study. The attentiveness of the robot did not make a difference in the interviewees' depth of disclosure. Self-report measures indicated a difference between the attentive robot condition and the other two conditions when participants were asked if they felt like the robot was listening to them.

[1]  Michael J. Pettinati,et al.  Towards a Robot Computational Model to Preserve Dignity in Stigmatizing Patient-Caregiver Relationships , 2015, ICSR.

[2]  Simon Musgrave,et al.  Oral communication skills of international medical graduates: assessing empathy in discourse. , 2010, Communication & medicine.

[3]  Bernard Guerin,et al.  Mere presence effects in humans: A review , 1986 .

[4]  Sarah J. Miller,et al.  Effects of room environment on self-disclosure in a counseling analogue. , 1976 .

[5]  V. Derlega,et al.  The Cambridge Handbook of Personal Relationships: Self-Disclosure in Personal Relationships , 2006 .

[6]  Heloir,et al.  The Uncanny Valley , 2019, The Animation Studies Reader.

[7]  Clifford Nass,et al.  Effects of Humor in Task-Oriented Human-Computer Interaction and Computer-Mediated Communication: A Direct Test of SRCT Theory , 1999, Hum. Comput. Interact..

[8]  T. Kanda,et al.  Psychology in human-robot communication: an attempt through investigation of negative attitudes and anxiety toward robots , 2004, RO-MAN 2004. 13th IEEE International Workshop on Robot and Human Interactive Communication (IEEE Catalog No.04TH8759).

[9]  Bilge Mutlu,et al.  Human-robot proxemics: Physical and psychological distancing in human-robot interaction , 2011, 2011 6th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[10]  B. Buunk,et al.  The Cambridge handbook of personal relationships , 2006 .

[11]  A. Joinson Self‐disclosure in computer‐mediated communication: The role of self‐awareness and visual anonymity , 2001 .

[12]  Cynthia Breazeal,et al.  Robot in Society: Friend or Appliance? , 1999 .

[13]  L. Tickle-Degnen,et al.  Culture, gender and health care stigma: Practitioners' response to facial masking experienced by people with Parkinson's disease. , 2011, Social science & medicine.

[14]  L. Sherby Self-Disclosure , 2005 .

[15]  C. Nass,et al.  Machines and Mindlessness: Social Responses to Computers , 2000 .

[16]  M. Conway,et al.  Perceived intimacy of expressed emotion. , 1990, The Journal of social psychology.

[17]  Kerstin Fischer,et al.  Interpersonal variation in understanding robots as social actors , 2011, 2011 6th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[18]  M. Dunnam,et al.  Two's Company: Self-Disclosure and Reciprocity in Triads Versus Dyads , 1985 .

[19]  R. L. Chastain,et al.  Self-Concealment: Conceptualization, Measurement, and Health Implications , 1990 .

[20]  Manja Lohse Treating robots as social beings - A matter of personal preconceptions or interpersonal alignment? , 2012, 2012 IEEE RO-MAN: The 21st IEEE International Symposium on Robot and Human Interactive Communication.

[21]  Wendy Ju,et al.  Mechanical Ottoman: How Robotic Furniture Offers and Withdraws Support , 2015, 2015 10th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[22]  R. L. Archer,et al.  Openers: Individuals who elicit intimate self-disclosure. , 1983 .

[23]  A. Joinson,et al.  Self-disclosure, Privacy and the Internet , 2009 .

[24]  Vincent A. Sandoval Using Neuro-Linguistic Programming in the Interview Room , 2004 .

[25]  Guy Hoffman,et al.  Design and Evaluation of a Peripheral Robotic Conversation Companion , 2015, 2015 10th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[26]  Susan R. Fussell,et al.  Comparing a computer agent with a humanoid robot , 2007, 2007 2nd ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[27]  L. Tickle-Degnen,et al.  Practitioners' impressions of patients with Parkinson's disease: the social ecology of the expressive mask. , 2004, Social science & medicine.

[28]  W. Zinn,et al.  The empathic physician. , 1993, Archives of internal medicine.

[29]  Deborah Ruth Richardson,et al.  Perceptions of Risk in Intimacy , 1988 .

[30]  Thomas van Rompay,et al.  Room to Move , 2013 .

[31]  Linda Tickle-Degnen,et al.  Nonverbal Behavior and Its Functions in the Ecosystem of Rapport. , 2006 .

[32]  Kazunori Hanyu,et al.  The Effects of Interior Design on Communication and Impressions of a Counselor in a Counseling Room , 2006 .

[33]  Jeremy N. Bailenson,et al.  The Effect of Behavioral Realism and Form Realism of Real-Time Avatar Faces on Verbal Disclosure, Nonverbal Disclosure, Emotion Recognition, and Copresence in Dyadic Interaction , 2006, PRESENCE: Teleoperators and Virtual Environments.

[34]  Ronald C. Arkin,et al.  Ameliorating Patient-Caregiver Stigma in Early-Stage Parkinson's Disease using Robot co-Mediators , 2014 .

[35]  Jeremy N. Bailenson,et al.  Gaze and task performance in shared virtual environments , 2002, Comput. Animat. Virtual Worlds.

[36]  Robert Gifford,et al.  Light, decor, arousal, comfort and communication , 1988 .