Knowledge Maturing Services: Supporting Knowledge Maturing in Organisational Environments

The changes in the dynamics of the economy and the corresponding mobility and fluctuations of knowledge workers within organizations make continuous social learning an essential factor for an organization. Within the underlying organizational processes, Knowledge Maturing refers to the the corresponding evolutionary process in which knowledge objects are transformed from informal and highly contextualized artifacts into explicitly linked and formalized learning objects. In this work, we will introduce a definition of Knowledge (Maturing) Services and will present a collection of sample services that can be divided into service functionality classes supporting Knowledge Maturing in content networks. Furthermore, we developed an application of these sample services, a demonstrator which supports quality assurance within a highly content based organisational context.